Help
Frequently asked questions
VirtualZone.es offers the possibility of playing various types of Virtual Reality experiences. Each VirtualZone center can offer one or more of these experiences, check before booking:
- Shooter / Action Experience: you can select one of the experiences we offer:
- Invasion: the best VR experience of the moment. Try to put an end to the alien invasion that your city has suffered, traveling through the most emblematic places of it. The longest-lasting experience, with the largest gaming space in Europe and that will not leave you indifferent. A shot of adrenaline. Up to 8 players. Approximately 45 minutes of play.
- Arizona Sunshine + Live Bait: Kill all the zombies that appear to you as you progress, passing small tests until you manage to escape the Zombie Apocalypse. Sharpen your aim using different weapons in the hordes of zombies. Up to 4 players. Approximately 45 minutes of gameplay.
- Only One Arena: Form two teams in this Player VS Player (PVP) experience where they play against each other. Suitable for all audiences. The team that has the most aim and knows how to coordinate better will win. pure fun. Up to 8 players. Approximately 35 minutes of play
- Action + Escape Room experiences: we offer you the most complete experience, the only one that combines the action of a Shooter with the dexterity and ingenuity required by a Escape Room, all in the largest game area:
- Dead Mansion: Infiltrate the facilities of Dr. Belmont, a scientist who is conducting experiments on humans, and recover the antidote. Work as a team to overcome the tests that you will find and sharpen your aim to finish off the doctor's "creatures". Up to 6 players. Approximately 45 minutes of play.
- Escape Room Experiences: choose between 4 games that will reward the intelligence of your team. Play and interact with your companions to overcome different puzzles in truly spectacular environments and "within the reach of very few".
- Time Travel Paradox: Travel to different eras using an innovative time machine. You will need all your ingenuity and that of your companions to be able to save the world. Up to 5 players. Approximate 45 minutes of play.
- Dragon Tower: Escape from the medieval fortress of the Dragon Tower, where you have been imprisoned by an alchemist. Your time is up. Up to 5 players. Approximately 40 minutes of play
- Space Station Tiberia: You are on the Space Platform Tiberia. Restore the power of the Station and stop with your companions the advance of a dangerous meteorite that is approaching the Earth. Up to 5 players. Approximately 40 minutes of gameplay.
- Depths of Osiris: Escape Room in which you will find yourself on an underwater platform and your objective will be to access the Osiris temple and pass several tests before your oxygen runs out. Up to 5 players. Approximately 40 minutes of play.
- Children's experiences: designed for the little ones, to play with friends or family. Recommended for ages 12+.
- Ghost Patrol: fun family adventure where you will be part of a ghost hunting patrol, advancing and killing the ghosts throughout a haunted mansion. Up to 4 players. From 12 years. Approximately 25 minutes of gameplay
- Only One Arena - Build two teams in this Player VS Player (PVP) experience where you play against each other. Suitable for all audiences. The team that has the most aim and knows how to coordinate better will win. pure fun. Up to 8 players. From 12 years. Approximately 35 minutes of play
- Depths of Osiris: Escape Room in which you will find yourself on an underwater platform and your objective will be to access the Osiris temple and pass several tests before your oxygen runs out. Up to 5 players. From 12 years. Approximately 40 minutes of play.
You can book your experience at VirtualZone.es in 3 ways:
- Go to www.virtualzone.es and click on RESERVE. Select the day on the calendar and choose the time you want to do the experience. Next, select the number of players. Now you just have to decide which VR Experience you are going to try and press Confirm to proceed with the payment.
- You can visit the VirtualZone.es facilities and carry out the reservation process from here. We will be happy to help you in the reservation process.
- If you prefer, we also offer you the possibility of making your reservation by phone. Get in touch with us and our staff will kindly assist you.
- The “Invasion Alicante” and “Arizona Sunshine” experiences are played with VR weapons, which are replicas of real weapons without any ammunition. Choose the weapon that you like the most. You will have the possibility of facing this challenge with a pistol in each hand or with a war rifle.
- The rest of the experiences are carried out with two controls or HTC Vive controllers.
If you make the reservation through the website virtualzone.es you can proceed to pay in three ways:
- Pay by credit card
- Pay by Paypal< /li>
- Payment by Bizum
If you make the reservation at the Virtual Zone facilities, you can proceed to pay in three ways:
- Payment by credit card
- Cash payment
- Bizum payment
VirtualZone offers these experiences for adults and for minors from the age of 12 with the express consent of their father, mother or legal guardian. We recommend a minimum height of 1.40 meters to be able to play.
The person who wants to do the experience must be able to move freely without assistance using their whole body.
People with vision in only one eye can play.
For safety reasons the experience cannot take place if:
- You are or appear to be under the influence of alcoholic beverages or narcotic substances. In this case, a refund or credit cannot be requested.
- You have epilepsy to any degree or some type of brain dysfunction or neurological disorder.
- If you have ever suffered losses of knowledge.
- You suffer from deafness or severe hearing loss or if you are blind.
- You use a wheelchair.
- You are a Highly Sensitive Person, especially frightened or who suffers fearful situations before.
- You suffer from heart ailments.
- You are pregnant.
VirtualZone.es reserves the right admission.
In any case, it will be the staff of VirtualZone.es who will ultimately and unilaterally decide whether or not a player is eligible to access the game area.
Regarding the safety of the VR experience in VirtualZone.es, in general terms we can classify it as a safe activity, but that does not exempt the possibility of an accident, either due to the effect that the use of that device may have type of technology in the person as well as the possibility of having an accident caused by a bad step or a bad movement due to the high level of realism that is achieved in this type of experience.
It is For this reason, we insist that the user must always keep in mind that the scenes and images that they view are always virtual and not real, so the user must not try to lean on objects they see, nor must they make sudden gestures and must be aware that there aren't really any steps or holes or the like, though that's what you see. Ignoring these recommendations could cause a fall or accident.
In any case, VirtualZone has prepared its facilities to minimize damage in the event of an accident, with padded walls and carpeted floors.